Outsourced Functions or Departments

Pinnacle’s exclusive onsite managed service has provided solutions to many of the world’s most respected companies.

Client Profile
This company is a manufacturer of plastic packaging, fibers and engineering resins.

 Client Challenge

• High costs of existing recycling operation
• Performance and quality levels below standard
• Using contract / full‐time workforce mix
• High turnover
• Labor supply, attendance, and turnover needed to be managed
• No orientation or on‐boarding programs for contract employees
• Blended workforce was counter‐productive

Pinnacle Solution
Pinnacle’s exclusive onsite managed program provided the following solutions to our client’s needs:

• Analysis of operation and performance measurements
• Complete outsource of the operations’ labor and supervision
• An operational client specific onsite management team
• Aggressive establishment of recruitment resources
• A tailored recruiting, screening and selection program
• Customized orientation and on‐boarding
• Processed scheduling and precise labor delivery on time
• Contract workforce management
• Employee surveys for process improvements
• Weekly measured compliance
• Quality performance reporting and analysis
• Implemented STOP, a behavioral based safety awareness program

Pinnacle Results

• Achieved 100% compliance with labor delivery requirements
• Improved performance and quality results above standard
• Average fill rate of 24 hours from time of order
• Reduced labor requirement through increased productivity
• Established monthly KPI reviews for program assessment
• Established quarterly continuous improvement goals
• Provided annual savings of $1 million

Consult with one of our staffing professionals to see how Pinnacle can create a staffing strategy of outsourcing just for you. Call us toll free at 1-888-297-4212 or contact us through our website for a free service analysis.