Temporary Fill‐Ins

Pinnacle’s exclusive onsite managed service has provided solutions to many of the world’s most respected companies.

Client Profile
This company is the United States manufacturer of industrial chucks and is a world leader in consumer products with a commitment to excellence and innovation.

 Client Challenge

• Contract demand with fluctuating needs
• Client was using a local branch supplier
• Branch supplier was unable to fill the number of contractors required
• Poor customer service from branch personnel
• Experienced high turnover rates
• Poor quality among contracted employees
• Labor supply, attendance, and turnover were not managed or monitored
• Contract employees were not on‐boarded properly

Pinnacle Solution
Pinnacle’s exclusive onsite managed program provided the following solutions to our client’s needs:

• A transition team that delivered zero impact on production
• Implemented exclusive onsite management team
• A tailored recruiting, screening and selection program
• Customized orientation and on‐boarding
• Weekly involvement in production and planning meetings
• Filtered and replaced slow or questionable performers
• Contract workforce management
• Employee surveys for process improvements
• Weekly measured compliance
• Quality performance reporting and analysis

Pinnacle Results

• Transitioned 99% of the previous supplier’s workforce
• Upgraded the overall quality of the contracted workforce
• Achieved 100% compliance with order fill requirements
• Average fill rate of 24 hours from time of order
• Turnover rates were reduced by 75%
• Established monthly KPI reviews
• Established quarterly continuous improvement goals
• Provided annual savings of $1 million

Consult with one of our staffing professionals to see how Pinnacle can create a temporary fill‐in staffing strategy just for you. Call us toll free at 1-888-297-4212 or contact us through our website for a free service analysis.